Refund & Warranty Policy
Recover warrants the grip and rail systems for the “Lifetime” of the products. The product's "lifetime" means the life of the product, or the time beyond which the product through normal use is no longer expected to be able to function as determined by Recover.
Recover warrants that our products (excluding the grip and rail systems and holsters) will be free from manufacturing defects in materials and workmanship for 10 years from date of purchase of the product.
Recover warrants that our holster products will be free from manufacturing defects in materials and workmanship for 3 years from date of purchase.
If your Recover product while subject to this Limited Warranty is deemed to be defective in materials or workmanship during normal use, Recover will replace the product at no extra cost to you other than shipping and handling for as long as the product is either in stock or produced by Recover. In the eventuality that the product under warranty has been discontinued, Recover when practicable will replace the discontinued product with a similar product.
Any product that malfunctions or is damaged through accident, fault, misuse or negligence such as tampering, modification, failing to follow the product’s instructions and warnings or using the product in a manner inconsistent with its intended use is excluded from coverage under this warranty.
This Limited Lifetime Warranty is the only Limited Lifetime Warranty applicable to this product. Your exclusive remedy is replacement of the product. Liability for special, incidental, indirect or consequential damages is hereby excluded. Please note that some jurisdictions do not allow the exclusion or limitation of special, incidental, indirect or consequential damages, so the above limitation or exclusion may not apply to you.
If you would like to request a replacement under our warranty, please contact our customer support team. Email: firstname.lastname@example.org